• 3–5+ years of UX/Product Design experience.
• Advanced expertise in Figma.
• Experience creating high-fidelity, production-ready designs, prototypes, and design documentation.
• Strong understanding of component-based design, auto layout, variants, responsive design, and design systems.
• Experience designing complex workflows, enterprise applications, and service-support tools.
• Ability to translate business requirements into intuitive user experiences.
• Strong collaboration skills with Product Owners, Business Analysts, Developers, and cross-functional teams.
• Experience working in Agile environments.

Preferred Skills

• AI-enabled applications, assistants, chatbots, or decision-support tools.
• Contact center/customer service applications.
• Healthcare or health insurance domain experience.
• Internal enterprise tools and Build-Operate-Transfer environments.
• Strong visual and interaction design skills.

Education & Certification

• Bachelor's degree required.
• Master's degree preferred.
• Relevant UX Design experience may substitute for education.