Business Analyst 5 Job Location: Lansing, MI (Hybrid) Job Type: Contract
Job Description:
Reviews, analyzes, and evaluates business systems and user needs.
Triage user requests and tickets, assign priority and severity, and communicate effectively to all stakeholders.
Maintain and prioritize CRM inbox communications.
Formulates systems to parallel overall business strategies.
Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc.
Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
Prepare and document Functional and Technical Specifications for reporting and data warehouse work. Assist with business warehouse/intelligence support and enhancements.
Assist with developing and drafting RFPs.
Assist in deployment and management of end-user reporting tools and platforms.
Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions.
Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions.
Attends all BH CRM meetings as appropriate and assigned.
Requirement:
Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. - 3 years of experience
Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and reengineering. - 3 years of experience
A certain degree of creativity and latitude is required.
Has knowledge of commonly used concepts, practices, and procedures within a particular field.
Familiar with relational database concepts, and client-server concepts.
Ability to analyze, synthesize, and evaluate a variety of data for use in program development and analysis.
Required skills in the use of all necessary software necessary to execute stated duties and responsibilities (includes the suite of Microsoft Office applications such as Word, Excel, PowerPoint, Outlook).
Experience in process improvement, project management, and data management
